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Director Operations New Industries (m/f/d)

Whilst we continue to capitalize on the strong footprint in Mobile Technology based on long-lasting relationship with leading brands such as Samsung, Xiaomi, Apple and Google, we are putting strong emphasis on the diversification of the business “beyond Mobile” as well as broadening the Service & Solution Scope from Repair & Support to more holistic end-2-end post sales solutions.

In 2020 we have started to build a new team to implement the new strategy. Since then, we have been awarded several new contracts and we have a need to further build and strengthen the team. B2X is looking for a Director Operations New Industries to concept, implement and run the widely outsourced fulfilment- or vendor network for the new industry segments, with focus on the verticals “Urban Mobility”, “Payment & Vending” and “Office Equipment”. The job holder has a holistic operational responsibility and works in close cooperation and alignment with the respective Sales & Business Development Team.

This entire undertaking is in a kind of “start-up mode” which requires a great deal of creativity, flexibility and hands-on mentality but provides at the same time room for self-responsibility and accountability

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Why B2X?

As the premier after-sales service provider for smartphones and consumer electronics, B2X is at the forefront of customer care. There are a lot of different teams behind our success, and all of them have an equally important role to play. Join us in development and technology, account management, solution design, service operations, human resources, finance or marketing.

If you have a passion for customer orientation, operational excellence and innovation you belong at B2X. Your opportunities for learning and gaining international experience are fantastic. Are you ready for the challenge?

What benefits does B2X offer?

How We Care for Our B2Xers – First and foremost, we want employees to be happy and healthy. Our benefits vary by region, but they are all based on the philosophy that taking care of our people is top priority. We understand that there are different needs across the world so our offering is constantly evolving based on statutory requirements and employee needs and feedback.

What types of employment does B2X offer?

B2X offers various types of employment including direct hires, contractors and freelancers. The type of employment is based on location and business need.

How do I apply?

Select the role you are interested in. Follow the steps identified within the role by submitting your resume and any other required information. Please understand that we will not be able to consider submissions that do not include the requested information.

Get in touch with our regional HR departments