Start over!

Re-Invent Post-Sales and Technology Support Services.
On a Single Service Platform.

B2X is a provider of managed post-sales logistics and service solutions for electronic products and critical technology infrastructures. We help clients achieve scalable business growth by concepting, implementing and delivering bespoke and omni-channel customer and product service setups. These range from efficient deployment, onsite installation, remote technical support to efficient maintenance, return or break/fix operations.

Value-added Logistics

Grow your business and don’t worry about your product deployment and returns management processes. With B2x Value-added Logistic solutions you get everything from one source at scale.

Maintenance & Repair

Excellent customer service is more than fixing a product. It’s a multi-channel service experience – whether performed in a service center, at customer site or in a high-volume repair factory.

Customer Interaction

Process customer orders fast, keep your customer online and help them make the most out of your products. Our order processing, self-help and in-store support solutions build lasting relationships.

B2X Platform as a Service (PaaS)

Complex service and logistics challenges require holistic solutions. B2X PaaS is our answer when your post-sales services become complicated.

Business results across multiple industry verticals delivered with passion, expertise and experience.

B2X is a global post-sales and customer service business process outsourcing (BPO) provider for electronic devices. Our ambition: to stay on top of the dynamics in our target markets and deliver bespoke and innovative post-sales service solutions to our clients. Our background: Expertise in a wide range of industry and in delivering customized service solutions gained over many years and by working hand-in-hand with industry leaders. We are proud to help our clients design, implement and deliver compelling service business operations and achieve desired outcomes.

Mobile & Consumer Electronics

Efficient, reliable and high-volume repair service operations for “always on” customers require trusted repair networks that scale with the size of your business.


Urban Mobility

Not a trend but a paradigm shift in modern transportation. Our solutions enable fast-growing businesses to deliver a sustainable change to the ways we commute.


Computing & Office Devices

Critical infrastructure should never fail. We do our best to support clients with bespoke maintenance solutions and are on site in case a product requires a quick fix.


Payment & Vending

Point-of-sales, payment and kiosk systems experience dramatic growth. We’re prepared to help clients get their systems efficiently deployed onsite and fixed.


Other Tech

Learn how B2X helps clients to conceptualize, implement, run and scale its product post-sales and customer service ecosystems across multiple countries.


Additional Resources

Explore the B2X Resource Center for free articles, guides, best practices, research, and more to help your business develop post-sales service and logistics one step further – every day.

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    Please contact us to learn more about our bespoke, managed and end-to-end after-sales solutions.