Start over!

Your customers expect a lot today. Take your customer service to the next level.

Make your brand stand out with excellent customer care

People today expect instant help with their device any time. The B2X SMART SERVICE Platform covers the full customer care journey for smartphones and consumer electronics – from online self-help and contact center support to repair and trade-in options.


What makes the B2X SMART SERVICE Platform unique?

Global Coverage

A global service network in 140 countries managing millions of transactions every year.

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End-to-End Service

End-to-end after-sales service excellence through all customer touch points.

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Technology Driven

Connected customer care ecosystem with real-time visibility of every service incident.

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Streamline customer care with one single platform

From improving your customer service experience and support channels to making a step change in operational performance, the B2X SMART SERVICE Platform provides a turnkey after-sales solution that globally manages and enhances your customer care business.

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