Make your brand stand out with excellent customer care
People today expect instant help with their device any time. The B2X SMART SERVICE Platform covers the full customer care journey for smartphones and consumer electronics – from online self-help and contact center support to repair and trade-in options.
What makes the B2X SMART SERVICE Platform unique?
Streamline customer care with one single platform
From improving your customer service experience and support channels to making a step change in operational performance, the B2X SMART SERVICE Platform provides a turnkey after-sales solution that globally manages and enhances your customer care business.