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Re-Invent Post-Sales and Technology Support Services.
On a Single Service Platform.

B2X is a provider of managed post-sales logistics and service solutions for electronic products and critical technology infrastructures. We help clients achieve scalable business growth by concepting, implementing and delivering bespoke and omni-channel customer and product service setups. These range from efficient deployment, onsite installation, remote technical support to efficient maintenance, return or break/fix operations.

Value-added Logistics

Grow your business and don’t worry about your product deployment and returns management processes. With B2x Value-added Logistic solutions you get everything from one source at scale.

Maintenance & Repair

Excellent customer service is more than fixing a product. It’s a multi-channel service experience – whether performed in a service center, at customer site or in a high-volume repair factory.

Customer Interaction

Process customer orders fast, keep your customer online and help them make the most out of your products. Our order processing, self-help and in-store support solutions build lasting relationships.

Learn From Companies Like Yours

Discover how companies like yours are redefining their post-sales service and logistics operations with the help of B2X. Discover all the ways businesses unchain service complexity and deliver a better customer experience.

Business results across multiple industry verticals delivered with passion, expertise and experience.

B2X is a global post-sales and customer service business process outsourcing (BPO) provider for electronic devices. Our ambition: to stay on top of the dynamics in our target markets and deliver bespoke and innovative post-sales service solutions to our clients. Our background: Expertise in a wide range of industry and in delivering customized service solutions gained over many years and by working hand-in-hand with industry leaders. We are proud to help our clients design, implement and deliver compelling service business operations and achieve desired outcomes.

Mobile & Consumer Electronics

Efficient, reliable and high-volume repair service operations for “always on” customers require trusted repair networks that scale with the size of your business.

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Urban Mobility

Not a trend but a paradigm shift in modern transportation. Our solutions enable fast-growing businesses to deliver a sustainable change to the ways we commute.

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Computing & Office Devices

Critical infrastructure should never fail. We do our best to support clients with bespoke maintenance solutions and are on site in case a product requires a quick fix.

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Payment & Vending

Point-of-sales, payment and kiosk systems experience dramatic growth. We’re prepared to help clients get their systems efficiently deployed onsite and fixed.

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Other Tech

Learn how B2X helps clients to conceptualize, implement, run and scale its product post-sales and customer service ecosystems across multiple countries.

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Additional Resources

Explore the B2X Resource Center for free articles, guides, best practices, research, and more to help your business develop post-sales service and logistics one step further – every day.

Get in Touch

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    Your Contact for B2X Post-Sales Service Solutions

    Thomas Skorzewski

    VP Business Development and Sales

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