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B2X partners with Samsung Vietnam

B2X success stories

B2X helps leading smartphone and consumer electronics companies to improve their customer care operations. From customer interaction and support solutions to service and repair operations – B2X provides an unmatched flexibility to meet rising customer expectations.

Learn more how B2X can help you drive excellence in customer care.

Apple

Apple’s ambitions for the Indian market are as high as anywhere else in the world: The world’s most loved technology brand strives to continuously exceed customer expectations.

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Microsoft

With 1.4 billion registered devices, Microsoft has one of the world’s largest customer base in the mobile industry. B2X operates a global customer care solution for Lumia Phones on behalf of the tech giant.

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OnePlus

OnePlus has a reputation as a true innovator in the mobile industry. In order to accelerate its global expansion, OnePlus selected B2X as its customer care partner in 31 markets.

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simplesurance

simplesurance is one of the leading providers for product insurances. With the help of B2X, simplesurance enters new markets quickly and ensures that customers receive excellent service.

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Samsung Brazil

Samsung has chosen B2X as its exclusive service partner. B2X takes full responsibility for operating the innovative in-store service concept and rolling out the new after-sales solution throughout Brazil.

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Motorola Colombia

Motorola is making a difference in Colombia with a flagship service center. Together with B2X, the smartphone company runs in-store service that offers customers fast help with all matters related to smartphones.

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Samsung United States

Excellent service is a key part of the overall customer experience at Samsung. The global leader in consumer electronics delivers on that promise with a new in-home service operated by B2X.

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Motorola Europe

Motorola offers attractive service offerings such as extended service plans, accidental damage protection and out-of-warranty repair services through a web portal. B2X operates the online service as an all-in-one solution.

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Xiaomi Europe

The Chinese smartphone company Xiaomi stands for leading design, simple elegance and high-end features. To accelerate its expansion across Europe, the company has entered into a service partnership with B2X.

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Samsung Mexico

With its Experience Store, Samsung is keeping a huge brand promise: premium service in store. On behalf of Samsung, B2X assumes complete responsibility for the implementation and operation of the service.

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