B2X Hardware Lifecycle Solutions

Warehousing & Inventory

We provide flexible storage solutions, supported by data-driven insights and real-time reporting for improved supply chain control, order management, and transparent tracking of materials from origin to destination.

Staging & Delivery

Optimize your logistics processes for staging, shipping, and delivery with B2X services. Supervise your supply chain with and real-time tracking through integrated online portals for seamless order management across the entire supply chain.

Onsite Deployment

We provide end-to-end onsite deployment services, including planning, coordination, hardware inspection, testing, technical staff onboarding, and SLA management to ensure seamless implementation and support.

Customer Support

Optimized customer support tailor-made. Classic call center services for incoming calls and data management in the B2C sector as well as specialized B2B support for technical inquiries, installations and commissioning. In addition, digitalized portal solutions enable processing of service requests with 24/7 availability, multilingual support and real-time status tracking.

Maintenance & Repair

Ensure optimal performance and reliable availability through proactive maintenance, preventive inspections and regular software updates and backups. Our all-in-one solution offers on-site services and back-end solutions for maintenance and repair. We implement and manage custom-made repair networks, multi-country, low to high scale.

Returns Management

Our effective returns management offers turnkey reverse logistics solutions, coordinating product screenings to determine the most economical and sustainable outcome.

Refurbishment

Extend the life of your hardware products and reduce e-waste through services such as collection, inspection, repair and refurbishment, including SW-upgrades and/or secure data erasure.

Reuse & Recycling

Recycle end-of-life hardware products in line with environmental and data security standards, with components securely dismantled and recycled, and devices or parts reused, donated, or sold where possible.

From Hardware Service to Lifecycle Management: Embracing Circularity

Hardware products are valuable assets. Their development and production are based on valuable know-how, but they also contain valuable resources. At B2X, we've developed a comprehensive lifecycle management approach that transforms this challenge into an opportunity for sustainability.

Our system revolves around a closed-loop model, where valuable resources are utilized efficiently. It all begins with responsible logistics and extends to intelligent repair processes. Eventually, the hardware undergoes remanufacturing to extend the lifecycle or recycling to minimize waste.

With B2X's circular management, you not only optimize the lifecycle of your hardware but also contribute to a greener future. Contact us and let us find out how we can help your business transform to Circular Hardware Lifecycle Management.

Additional Solutions

In addition to our hardware lifecycle solutions, our platform enables the digitization of your post sales services. And our carbon solutions empower you to manage your hardware lifecycles towards net zero.

Digital Platform Services: Improve your business to new levels of integration and interaction.

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Carbon Impact Management: Predict and measure your product carbon footprint scope 3.

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Transforming Hardware Lifecycles: Linear to Circular

From Hardware Service to Lifecycle Management: Embracing Circularity

Your Hardware Lifecycle Management

Additional Solutions

Digital Platform Services: Improve your business to new levels of integration and interaction.

Carbon Impact Management: Predict and measure your product carbon footprint scope 3.