B2X is the partner of choice to many of the
world’s leading consumer brands managing
post-sales services end-to-end.
Whether you are a smartphone, consumer electronics or wearable brand: An excellent post-sales service experience has become a key differentiator! More than 80% of customers would bid farewell to the brand of their choice if another device maker offered better services. B2X helps you get the most out of your post-sales service.
A unique customer experience has become the decisive factor in a market where product differences are only marginal. Use a proven post-sales solution with integrated customer support, logistics and repair capabilities to maximize customer satisfaction.
Fast go-to-market and global presence are essential for long-term success in the consumer electronics market. Benefit from an agile 4PL model that automatically scales your service and logistics operations to your global presence and installed customer base.
Growing service and logistics networks are complex and difficult to manage.
B2X offers comprehensive logistics solutions for the entire product life cycle – from configuration to distribution, and installation up to the returns management.
B2X offers a complete product support and repair ecosystem that maximizes product uptimes and accelerates break/fixes from product returns to professional repairs.
B2X operates end-to-end customer interaction solutions on behalf of mobile and consumer electronics brands addressing all essential support aspects.
Discover how companies like yours are redefining their post-sales service and logistics operations with the help of B2X. Discover all the ways businesses unchain service complexity and deliver a better customer experience.
Explore the B2X Resource Center for free articles, guides, best practices, research, and more to help your business develop post-sales service and logistics one step further – every day.