B2X provides a one-stop-shop service and logistics platform for manufacturers and operators of computing and office devices.
Get your customers the peace-of-mind service they need. B2X creates bespoke, integrated service and logistics solutions for computing and office devices. We help device manufacturers turn post-sales services into a competitive advantage and an effective brand differentiator. B2X is capable of supporting your customers wherever they are, with any question they might have.
High availability of desktop and notebook computers, servers and other office infrastructure is the deciding factor for stop or go in everyday business life. Longer downtimes are unacceptable – and manufacturers have a major post-sales service responsibility
If office equipment fails, entire business processes come to a standstill. In order to minimize business risks for customers, service and support are generally expected to be available around the clock. This places high demands on post-sales service.
Need for comprehensive coverage places high demands on post-sales.
B2X offers comprehensive logistics solutions for the entire product life cycle – from configuration to distribution, and installation up to the returns management.
B2X offers a complete product support and repair ecosystem that maximizes product uptimes and accelerates break/fixes from product returns to professional repairs.
B2X operates end-to-end customer interaction solutions on behalf of computing and office device brands addressing all essential support aspects.
Discover how companies like yours are redefining their post-sales service and logistics operations with the help of B2X. Discover all the ways businesses unchain service complexity and deliver a better customer experience.
Explore the B2X Resource Center for free articles, guides, best practices, research, and more to help your business develop post-sales service and logistics one step further – every day.