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Managing after-sales service across 140 countries with one integrated network.

One unique certified service network

Today, B2X’s service network consists of authorized partners across more than 140 countries. By constantly expanding our unique network into new regions and service areas, we’re able to make it easy for our clients to enter new markets while taking customer care to the next level.

Certified partners
Deliver end-to-end service excellence through all customer touch points, operated by our strictly certified B2X service network.

Worldwide
Count on a truly global service network in over 140 countries, handling millions of successful transactions each year.

One technology
Gain real-time visibility and control of every service incident through our fully connected customer care ecosystem.

Faster transaction volumes
Maximize the efficiency of your repair and customer service network.

Discover our network services

Deliver best-in-class service solutions solving all customers’ issues – all over the world. B2X’s certified Service Network covers everything from backend repairs to in-store support and in-home services – all carried out by highly skilled B2X care experts and support technicians.

Backend Repair Services

Fix all in-warranty and out-of-warranty issues – fast. B2X backend repair services include product screening and testing, same unit repairs, swaps and replacements.

Walk-in Services

Provide customers the face-to-face support they expect. B2X’s certified walk-in service centers provide customers with advice,  support and repairs for most common issues.

In-Home Services

Deliver the ultimate in-home repair service experience. Certified B2X care technicians repair appliances direclty in customers homes with a focus on first contact resolution.

Services worldwide

Backend Repair

Walk-in Services

In-Home Services

B2X backend repair services include product screening and testing, same unit repairs, swaps and replacements.

Please click below to learn more about each region.

Europe, Middle East and Africa
Europe, Middle East and Africa
Europe, Middle East and Africa
Americas
Americas
Americas
India
India
India
Asia Pacific
Asia Pacific
Asia Pacific

B2X authorized walk-in service centers include face-to-face customer support and repairs for most common issues.

Please click below to learn more about each region.

Europe, Middle East and Africa
Europe, Middle East and Africa
Europe, Middle East and Africa
Americas
Americas
Americas
India
India
India
Asia Pacific
Asia Pacific
Asia Pacific

B2X care technicians support customers in their homes with a focus on first contact resolution.

Please click below to learn more about each region.

Europe, Middle East and Africa
Europe, Middle East and Africa
Europe, Middle East and Africa
Americas
Americas
Americas
India
India
India
Asia Pacific
Asia Pacific
Asia Pacific