About us
As the premier after-sales service provider for smartphones and consumer electronics, B2X is at the forefront of customer care. B2X helps to streamline after-sales operations for manufacturers providing full visibility and control over the customer care experience.
Our SMART SERVICE Platform connects over 500 authorized service partners and more than 1,500 industry experts in 140 countries – empowering you to deliver consistent service excellence to build long-term customer relationships.
Facts & figures
Headquarter: Munich, Germany
Subsidiaries: Brazil, Canada, China, India, Mexico, Poland, Russia, Singapore, United Kingdom, United States and Vietnam
2007
Founded
1,500+
Employees
10+
Industry awards
140
Countries
5+ M
Service transactions p.a.
500+
Trusted partners
10 years B2X
Learn how a German startup became the innovation leader in customer care for smartphones and consumer electronics in ten years.
Explore our storyB2X worldwide
Discover more about our global footprint across 140 countries. B2X can support you with your customer care in all regions across the world.
Learn morePartner network
Backend repair, walk-in and in-home service: B2X manages a complete after-sales network to keep customers happy.
Learn moreLeadership
Customers
B2X supports leading smartphone and consumer electronics companies to streamline customer care operations. Learn how B2X helps companies around the world deliver a seamless customer care experience.
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Career
Join B2X, the fast growing customer care company with exciting job opportunities across the world.
Learn morePress / Media
Check out the latest news about B2X. Find media downloads and get in touch with our press contact.
B2X newsIndustry insights
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