B2X’s leadership team believes in empowering teams to do their most impactful work, by being committed to building post-sales service solutions our clients love and a culture where everyone can thrive and excel. Encouraging B2X Values is the responsibility of the entire B2X leadership team.
20+ years experience in managing international BPO and full-service provider organizations with core focus on business transformation, operational excellence and corporate development
Dion is a hands-on leader, change catalyst and transformation specialist with international experience in private equity owned outsourcing, contact centers, manufacturing and after-sales services organizations.
As B2X VP of Business Development and Sales, Thomas orchestrates all global new business and customer activities, including account management and business development for strategic focus markets around the world.
The architect behind “B2X ONE” and our application portfolio is “Beni”. He has a wealth of experience in the area of tech development and application management in Aftersale Services and has made work international dev teams as a true leader
15+ years experience in after-sales and customer service in operations and sales and as B2X India General Manager, Max is currently building the foundation (operations, partners, technology) for B2X new B2B division.
Dirk has developed his ways through many operations disciplines at B2X since 2009 and ever since has been involved in many special projects that made him inhale the B2X DNA and culture from many different angles.
Andy is a true service operations enthusiast with a complete understanding of the European service landscape and more than 20 years experience in repair and supply chain operations. Among others he gained experience at NEX, Sendo and Motorola.
Rodrigo is a man of the first hour at B2X and founder of B2X Latin America since 2007. Rodrigo oversees all business and partner operations from walk-in centers and depot repair service in Brazil, Chile, Colombia, Peru or the US.
Alok is a renowned and inspirational leader in the Indian post-sales service market. Before joining B2X, Alok worked with global brands like LG Electronics, Motorola, Hutchison Whampoa and BlackBerry in senior service and logistics positions.
As a child of the telco & mobile industry, Trunghas worked in leading sales and BD positions at industry giants like Microsoft or NOKIA and leads as GM of B2X Vietnam and head of B2X APAC the long-term growth strategy in the region.
We’re proud to partner with people and organizations who are deeply aligned with our mission.