B2X Hardware Lifecycle Management

Leading the Way in Circular Hardware Lifecycle Management

We are at the forefront of transforming hardware lifecycle management from linear to circular. Our platform solutions enable the digitalization of post-sales services. Our carbon solutions empower the management of hardware lifecycles towards carbon net zero. We understand your post-sales requirements in its entirety. And we help you strive for simplicity and efficiency with our data-driven, digital and circular DNA.

Hardware Lifecycle Solutions

We offer a comprehensive range of custom-made and holistic services, covering the entire hardware lifecycle from product launch to end-of-life. This enables you to focus on your core business while our experienced team of service experts manages your hardware lifecycle needs. Our services are completely tailored to your requirements transforming your hardware product lifecycles from linear to circular.

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Digital Platform Services

We believe in data and digitalization. Our digital platform services will improve your business to new levels of integration and interaction. Our platform consists of three core modules: Service network integration, portal solutions, and data & analytics. These services enable you to benefit from greater integration, easy to use bespoke digital solutions and the consolidation of multiple data sources into a unified view.

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Sustainability Solutions

We predict and measure product lifecycle carbon footprint. By utilizing our product lifecycle carbon calculator we create transparency and empower the management of your hardware lifecycles towards net zero. Our ISO 14067 certified solution specializes in the calculation of scope 3 emissions, covering your downstream product supply chain. Our approach enables carbon tracking on an individual product basis in real time.

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Solution Visual 3-Sustainability Solutions

Putting Circular Hardware Lifecycle Management into Action

Explore our case studies to discover the strategic and operational benefits your business can gain from our hardware lifecycle solutions.

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Intelligent Platform Approach

Experienced Expert Team

Agile Service Solutions

Data-Driven Decisions

Intelligent Platform Approach

At the core of B2X solutions lies our industry-leading digital platform. This powerful post-sales service platform offers easy-to-use self-service solutions, alongside digital portals and processes. It seamlessly connects you to our extensive global service fulfillment network, comprising over 200 partners in 30 countries.

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Experienced Expert Team

B2X boasts a team of over 100 service management experts. We work as an extension of your team, supporting you across your service portfolio to deliver innovative new solutions. This collaborative approach offers greater flexibility, accelerated scalability, and access to a highly experienced and knowledgeable resource pool.

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Agile Service Solutions

The B2X operating model is designed to develop solutions that can be deployed rapidly and scale as your business changes. Our model enables the efficient roll-out of post-sales service solutions – both in individual countries and across larger regions. You benefit from a comprehensive hardware lifecycle management approach that adapts to your needs.

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Data-Driven Decisions

The B2X DNA is data-driven and digital. With us, your post-sales decisions are supported by real-time analytics. Our pioneering solutions provide valuable insights into service performance, ensuring transparency. This aids in streamlining processes, reducing complexity, and transforming service data into relevant and meaningful knowledge.

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Intelligent Platform Approach

Experienced Expert Team

Agile Service Solutions

Data-Driven Decisions