Customer Care Success Stories
B2X helps leading smartphone and consumer electronics companies to improve their customer care operations. From customer interaction and support solutions to service and repair operations – B2X provides an unmatched flexibility to meet rising customer expectations.
Learn more how B2X can help you drive excellence in customer care.
Apple’s ambitions for the Indian market are as high as anywhere else in the world: The world’s most loved technology brand strives to continuously exceed customer expectations.Learn more
Excellent service is a key part of the overall customer experience at Samsung. The global leader in consumer electronics delivers on that promise with a new in-home service operated by B2X.Learn more
With 1.4 billion registered devices, Microsoft has one of the world’s largest customer base in the mobile industry. B2X operates a global customer care solution for Lumia Phones on behalf of the tech giant.Learn more
Samsung is expanding its network of Customer Service Plazas across India. One of these Plazas, run by B2X, is in Ahmedabad where customers receive personal service for all Samsung products.Learn more