Protect what keeps customers connected and maximize brand loyalty.
The damage of smartphones and electronic devices often comes with a hefty price tag. Give your customers peace of mind and deliver a worry-free support and repair experience when the manufacturers’ warranties come short. B2X PROTECT provides attractive insurance offerings supported by fast and convenient claim management and reliable service fulfillment.
Increased customer retention
Engage with customers by adding value to your brand. Provide compelling insurance solutions for devices keeping customers happy all the time.
Differentiate your brand with relevant insurance plans, transparent claim handling and speedy, high quality repairs.
Benefit from the large consumer electronics and smart mobile insurance market by collecting insurance premiums for every insurance plan sold.
Key features of our PROTECT Solutions
Maximize your customer’s moment of purchase by creating a carefree experience with a new device. From accidental damage coverage to warranty extensions, B2X provides the best-fit insurance solution for a brand – from conception to set up and implementation.
- Fast time to market
- B2X partners with trusted insurance companies and brokers
- Multi-channel repair service in case of damage: at home, mail-in, walk-in center
- High quality repairs in the fastest possible time
Get your customers back online fast! B2X guarantees high-quality repairs at maximum speed for total customer satisfaction. From device pick-up and return to claim validation testing and repairs, our turnkey solution handles every aspect of insurance fulfillment.
- High-quality repairs with original or certified spare parts
- Real-time visibility of performance and customer repair status
- Global coverage to expand into new regions fast
- Low transactional cost for repair operations management
Get all the details of our PROTECT Solutions
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Choose the solution that fits to your business needs
Empower your customers with our on-device apps, portals, walk-in and call centers.Learn more
Create a first-rate repair experience with our returns management, repair management and field service solutions.Learn more
Maximize user convenience with our attractive trade-in, buy-back and premium service packages.Learn more
Transform your business with our unique industry expertise, proprietary technology and applied data insights.Learn more
Care as a Service
Turn aftersales into a user-centric business with our outsourcing solution for all aspects of customer care.Learn more