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Forbes: Three Ways AI Takes Customer Care To The Next Level

Forbes – June 13, 2018

Puru Govind, Global Head of IT at B2X, has been invited to join the Forbes Technology Council. Puru will contribute thought leadership articles on customer care on a regular basis.

In his first story, Puru explores artificial intelligence (AI) and how it takes customer care to the next level. Read the full story here on Forbes!