Head of Project Management
Nick is in charge of B2X’s global project management office and ensures that each and every customer and operations project yields the best possible results. In an additional role as Global Operations Manager, Nick is also responsible for the Apple account at B2X.
Nick holds over 10 years of international experience in after-sales and customer care both in mobile and consumer electronics, as well as automotive industries. He has worked for Toyota, Nokia and more recently Microsoft, where he served as Care Channel Senior Manager for the APAC region, based in Singapore. He is a veteran in care operations, project and team management having led high performing diverse regional and global teams in a functional as well as a matrix environment.
Nick holds a Master’s Degree in Project Management and a Degree in Electronics Engineering and currently lives in London.